| |
Seminarthema |
|
Institution |
|
Datum |
|
Ort |
|
| |
|
|
|
|
|
|
|
|
| |
Gaining management qualities in Germany |
|
University of Wales |
|
1995 |
|
Aberystwyth |
|
| |
|
|
|
|
|
|
|
|
| |
Customer orientation in Non-profit organizations. Taking a public theatre as an example (Results of an empirical study) |
|
University of Cambridge |
|
1995 |
|
Cambridge |
|
| |
|
|
|
|
|
|
|
|
| |
Kundenzufriedenheit als Strategie von Non-Profit-Unternehmen |
|
BA Karlsruhe |
|
1995 |
|
Karlsruhe |
|
| |
|
|
|
|
|
|
|
|
| |
Customer satisfaction theory |
|
University of Cambridge |
|
1996 |
|
Cambridge |
|
| |
|
|
|
|
|
|
|
|
| |
Value orientated product positioning |
|
University of Cranfield |
|
1996 |
|
Cranfield |
|
| |
|
|
|
|
|
|
|
|
| |
Customer satisfaction measurement |
|
University of Cambridge |
|
1996 |
|
Cambridge |
|
| |
|
|
|
|
|
|
|
|
| |
Customer satisfaction - Some empirical results |
|
University of Cambridge |
|
1996 |
|
Cambridge |
|
| |
|
|
|
|
|
|
|
|
| |
Customer satisfaction theory |
|
University of Bologna |
|
1996 |
|
Bologna |
|
| |
|
|
|
|
|
|
|
|
| |
Customer satisfaction - Some empirical results |
|
University of Bologna |
|
1996 |
|
Bologna |
|
| |
|
|
|
|
|
|
|
|
| |
An integrative framework for product development and satisfaction measurement |
|
University of Cambridge |
|
1997 |
|
Cambridge |
|
| |
|
|
|
|
|
|
|
|
| |
The Satisfaction of voters - Empirical testing of a dynamic model to measure different voter satisfaction profiles |
|
Manchester Metropolitan University |
|
1997 |
|
Manchester |
|
| |
|
|
|
|
|
|
|
|
| |
An integrative framework for product development and satisfaction measurement: A case study with passenger cars |
|
London Business School |
|
1997 |
|
London |
|