Formulate goals and strategies clearly and implement them consistently – this characterizes our consulting. For this, we use a variety of instruments for both the strategic planning, as well as for the construction and protection of our competitive edge.
The primary goal of our market strategy is to guarantee the company’s existence in the long run and to sustainably increase the value of the company... more >
Products and services are interchangeable in countless branches. However, a brand is a good indicator of quality. It considerably influences purchase preferences and customer loyalty... more >
The development and design of customer oriented products, services and prices forms the central market requirement for every company. 2hm & Associates supports you with both market-oriented... more >
Customer relationship management is crucial for the success of your company. Customers demand personal and individual care... more >
In the face of technical innovations, multi-channel sales are necessary as a marketing instrument in order to meet the current customer needs... more >
In order to be able to measure and regulate market activities, systematic controlling and an implementation control of the current and newly defined measures are needed to cultivate the market... more >
You know: successful process management can increase efficiency.
Within the scope of process management, two central factors are examined: the material and the flow of information... more >
As a full service provider, 2hm BS offers service & call center management, dialog marketing, data management and IT services. Our services optimize your complete customer management... more >